When purchasing wine from EWR, the customer automatically agrees to the following terms...
Age Verification:
Persons who purchase and receive wine from EWR must be 21 years of age or older.
Guarantees, Drinkability, and “Corked” Wines:
Due to the fact that the character of wine changes with age and responds directly to its environment and how it’s cared for, we are unable to completely guarantee the "drinkability" of every bottle we sell, nor can we be present to enforce such a guarantee. We can however guarantee that our wine has been cared for professionally and stored properly since our acquisition.
European Wine Resource cannot be held accountable for “corked” wines or any other form of tainting at the time of manufacturing. These flaws and others that are rooted from the wine making process should be directed toward the manufacturer and not the broker.
As rare wine drinkers, there are risks associated with purchasing and drinking aged wines that we must be willing to take. There is always a possibility that any wine may be flawed. This is true of aged wines, young wines, as well as expensive and affordable wines. If you are not comfortable taking these risks than you should consider purchasing and consuming expensive wines carefully. We are happy to provide our clients with photos of their purchases and to discuss the likelihood of how their purchases may perform in advance of the sale. If you are concerned please contact us before your purchase, we are always open and honest and strive to provide our clients with the best experience for their money. Please contact us if you have any questions about our policies regarding guarantees and drinkability.
Refunds and Returns:
All sales are final. We do not offer refunds and returns. Please be sure you’re willing to commit to your order before placing an order. We are unable to accept claims for wines that have already been opened. We have no way of authenticating claims once the cork has been pulled from the bottle, we therefore cannot offer credits or accept returns for bottles that have been opened. If there is a problem with your order at the time of delivery please contact as soon as possible so we may attempt to resolve the issue in a timely manner.
Title and Liability Wine In Transit:
The title to all wine purchased from EWR passes to the buyer within the state of California at the moment payment is received. Thereafter, EWR acts only as the customer’s agent for shipping wine. The purchaser is responsible for the shipments for orders he or she places with EWR.
EWR and its carriers cannot be held responsible for what may happen to purchases while in transit. Customers are entitled to a refund for breakage or loss while in transit only if insurance was purchased for the order at the time of sale. EWR and our carriers will not issue refunds for any other types of damages, such as, the defacement of labels, corks, and capsules, spoilage, and all other forms of damage. EWR and its carriers cannot be held responsible for wines that become damaged from exposure to extreme temperatures or weather while in transit. If you receive bottles that have been broken during shipping, you must contact us within 24 hours of receiving the parcel.
Shipping Insurance:
EWR offers insurance at a fee of 1% of the total value of the parcel for any shipment of wine completed by common carrier. Shipping insurance is optional and covers breakage by carrier only.
In The Event of a Damaged Shipment that is insured:
EWR will refund insured purchases only for breakage or loss while in transit. EWR and its carriers will not refund shipments for any other types of damages, such as, the defacing of labels, the failure or damage to corks and capsules, spoilage, and all other forms of damage. If you receive wine that has been broken during shipping, do not contact your carrier, they will not issue refunds, please contact EWR directly within 24 hours of receiving the parcel.
Warranties and Liability:
While every effort is made to ensure that the content is accurate and products are authentic, the content and products are obtained via third party resources and are not produced by us. The products, therefore, are offered “as is”. We make no representations or warranties in relation to the accuracy, completeness or authenticity of the products we sell.
While the content of this site is provided in good faith, we do not warrant that the information will be kept up to date, be true and not misleading.
We do not warrant that the servers that make this website available will be free from error, virus or bug free and you accept that it is your responsibility to make adequate provision for protection against such threats. We recommend scanning any files before downloading.
Nothing on this website should be taken to constitute professional advice or a formal recommendation and we exclude all representations and warranties relating to content and products.
In no event will EWR be liable for any incidental, indirect, consequential or special damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of profit, loss of contracts, goodwill, data, information, income, anticipated savings or business relationships, whether or not advised of the possibility of such damage, arising out of or in connection with the use of this website or any linked websites.
Exceptions:
Nothing in this disclaimer notice excludes or limits any warranty implied by law for death, fraud, personal injury through negligence, or anything else, which it would not be lawful for EWR to exclude.
License To Use This Website:
By using this website you agree to the exclusions and limitations of liability stated above and accept them as reasonable. Do not use this website if you do not agree that they are reasonable.If any of the points in this disclaimer notice are found to be unenforceable under applicable law, that will have no bearing on the enforceability of the rest of the disclaimer notice.Material on this website, including text and images, are protected by copyright law and is copyright of EWR unless credited otherwise. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use. Prior written consent of the copyright holder must be obtained for any other use of material.No part of this site may be distributed or copied for any commercial purpose or financial gain.All intellectual property rights in relation to this website are reserved and owned by EWR.
Links to Other websites and Products:
Links to other websites are provided for the convenience of users. We are unable to provide any warranty regarding the accuracy or completeness of the content of such sites, or the reliability, quality or effectiveness of any products provided through external websites. A link to an external site does not imply an endorsement of the views, information or products provided or held by such websites.
We reserve the right:
We reserve the right to revise and amend this disclaimer notice and any revised version will be deemed to be applicable from the first date of publication on this website.
Please contact us is you have any questions regarding our terms of sale.
